Information and Advice 
Age Concern East Cheshire's Information and Advice Department has supported more than 5,500 people over the last year, including helping people to claim welfare benefits to the total of £679,839.50. The Department is made up of the Information and Advice service, the Supporting You service, and the Long-term Care Hospital Discharge Service.
Information and Advice Service
We are committed to supporting older people and their carers by providing free, impartial, and confidential information and advice to anyone who might benefit from it. When you use our service you can be assured of a professional and caring service accredited to Community Legal Services Quality Standards by the Legal Services Commission.
We offer a comprehensive series of free factsheets, our invaluable A to Z Guide to local services, as well as a wide range of local and national information. Click on these links for Age Concern Factsheets and for Age Concern Information Sheets
We can assist with issues such as finding help at home, financial and legal matters, learning opportunities and much more. Issues such as welfare benefits can be discussed in complete confidence over the telephone or at the office, and home visits are available, including help to complete claims forms.
In addition there is a wills surgery on the first Wednesday of every month from 2pm to 4pm at the Macclesfield office, and the last Tuesday of the month from 2pm to 4pm at the Wilmslow Methodist Church.
Benefit Information Surgeries are held every week on a Thursday from 10am to 12noon. Please contact us for an appointment for the surgeries.
Our Information and Advice Centre can be found at:
Age Concern East Cheshire offices
Henderson Street
Macclesfield, SK11 6RA
Tel: 01625 612958 Fax: 01625 511582
E-mail: enquiries@ageconcerneastcheshire.org.uk
Opening times: Monday to Friday, 9.30am to 4pm
Our Outreach Services can be found at:
Wilmslow Tuesdays 10am to 4pm Wilmslow Methodist Church Water Lane Wilmslow, SK9 5AG
Fridays 10am to 1pm Wilmslow Library South Drive Wilmslow, SK9 1NW
Fridays 2pm to 4pm Handforth Library Wilmslow Road Handforth, SK9 3ES | Knutsford Wednesdays 10am to 12pm Age Concern East Cheshire Shop 90 King Street Knutsford, WA16 6ED |
For more information on our Outreach Service, please telephone 01625 612958
"It's wonderful the work that you do, it's like a miracle." (Quote from a client of the Information and Advice service)

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